The training numbers



  2010 2009 2008(1)
Total hours of training
171,146 164,416 186,654
Average number of hours per employee 49 47 53
% employees covered (2) 96 91 96

(1) The 2008 figures were calculated only for Italian employees.

(2) Percentage of employees who took at least one training course.


  2010 2009 2008(1)
Senior executives 27 25 34
Junior executives 40 43 34
White-collar workers 47 45 55
Blue-collar workers 58 53 65

(1) The figures regard Italy. For 2008, however, considering the scarce incidence (5.6% in 2008) of the Brazilian subsidiary, the Italian figures are representative of the Group situation. For 2008 only the number of hours of training per employee in Brazil (60) is available.







In 2010 the Company completed its bi-annual training plan, the first to be launched after the creation of the corporate university, “Campus – Experiences on the Grid”, which since 2008 has been responsible for all of Terna’s training.     

In short, in 2010 96% of Terna’s employees took at least one course (+ 0.5% compared to 2009), with more than 171,000 hours of training provided (about 5% more than in 2009), 97% of which were in a classroom and 3% online. The average number of training hours per employee was 49.

All the innovations provided for by the two-year training plan were implemented during the year.
The Pathway courses are partly taught by the Terna faculty – i.e. in-house managers and experts who exploit Terna’s unique know-how and ensure that it is maintained and enhanced – and partly by selected business schools and external firms.

With regard to the Pathways dedicated to employees in service, the Pathway for shift workers of the Real Time unit of the Dispatchingi and Management chain involved about 150 resources and totaled about 10,000 hours of training (a continuous-training soft-skills module focused on communication skills, teamwork, self-control, and stress management).

The Company revised and enhanced the Education section (about 30,000 hours), which was dedicated to the development of personal capabilities, i.e. soft skills and organizational behavior, in keeping with the Performance Management System (GPS).

The more than 118,000 course hours in the Training section confirmed the Company’s commitment to the development and updating of professional, technical, and specialist knowledge, as well as cross-cutting skills. As far as safety is concerned, with about 49,300 hours of dedicated training, the activities aimed at implementing the provisions of Consolidation Act 81/08 were completed.