Terna’s concerns

Terna’s core business is the provision of a service that is indispensable for the functioning of the entire electricity system and for supplying everyone in Italy with electric power. Although the end users of the electricity service are not direct customers of Terna, but rather of companies that distribute and sell electricity, the essential role it performs in the electricity system makes the Company ethically responsible for the service to the entire country. Terna therefore is very conscious of the responsibility entrusted to it by the government concession and makes the latter’s objectives its own, i.e. to:

  • provide a secure, reliable, continuous, and cost-effective service
  • keep the transmission system efficient and develop it
  • observe the principles of impartiality and neutrality in order to ensure equal treatment for all grid users.

Terna’s activities intrinsically produce a heavy impact on the environment and local communities, because electric infrastructure has a tangible, visible presence embodied in the large pylons of lines. Therefore, the reduction of the impact of lines is another major objective. The Company considers respect for the environment and local communities a rule of conduct that can trigger a virtuous circle. It allows natural and cultural heritages to be preserved, while facilitating the acceptance and construction of new infrastructure, thus generating economic benefits for shareholders and society as a whole, which benefits from a more efficient and less costly service. The Company’s concern for communities is also expressed through initiatives with social, humanitarian, and cultural value as a concrete sign of participation in the civil growth of society.

The role of human resources in Terna’s activities is crucial. The renewal of technical expertise that is distinctive and often rare or unique in the electricity industry constitutes an essential element of Terna’s approach to sustainability. Another, equally important element is concern for occupational safety, which is made even more acute by the fact many operating activities are characterized by particular risks, such as working many meters above the ground and performing maintenance tasks on energized lines.